New business models in the mEducation market

The words 'business' and 'education' aren't frequently used in the same sentence.  However, the business of education is increasingly becoming an important topic as educational institutions adapt to budget pressures and entrepreneurs develop new approaches to education by 'blending' traditional and new techniques.

The GSM Association, in its role of enabling markets for new mobile enabled services, invited me to carry out a  study on the mEducation market. This focused specifically on commercial drivers and business model innovation. In the middle of 2012, I had several discussions with education service providers, policy makers and mobile operators from across the globe; everyone was enthusiastic and hungry for knowledge and insights into the commercial and business model aspects of this market.

Mobile operator business models are going 'Digital'

Business model innovation is all about implementing the right delivery model to address a new business opportunity or to counter a competitive threat.

In this context, the 'right' delivery model involves a mix of elements as described in an earlier post. This multi-element approach is especially important when considering new areas of opportunity. The reason for this is that while marginal changes in the pricing element or re-packaging of an existing offering may provide temporary market respite they are unlikely to be competitive in the long run. Enduring innovation requires several inter-dependent elements of the business model to be reconfigured.

Over the last couple of years, connected devices have opened up many new application and service opportunities in non-mobile markets; think of eReaders, smart meters, connected health devices and digital photo frames. As a result, mobile operators and organizations in markets adjacent to mobile are altering their business strategies to address these opportunities.

Reference framework to analyse and design business models

A ‘business case’ for a particular business venture quantifies its financial profile and net present value taking account its inherent level of risk. This is essentially an exercise in projecting future costs and revenues based on assumptions about products and services offered to targeted customers, and the investment in equipment and operations necessary to achieve this.

‘Business model’ is a term that describes the how an organization captures commercial value from a particular business opportunity. In other words, what are the different elements that an organization employs to deliver a valued product or service to a target customer group in a commercially sustainable manner?