Mobile network operators (MNO) have long been the engine at the heart of the modern communications industry. With operating licenses and obligations set by government, MNOs’ reach stretched from the shaping of technology standards in 3GPP to deciding what communications services consumers would get.
From the 2000s, however, internet era dynamics lessened the revenues dominance of voice communication; messaging, data, and media services filled the gap, beginning with the hype around 3G. That is when the MNO cog started to lose some of its motive force as the communications industry began to resemble an increasingly intricate machine.